Obtaining Support

Here are some resources you can use if you have questions about Nexus, or issues with the service.

1. Your Nexus administrator

There are a number of aspects of Nexus support which your Nexus administrator can provide for you. If your query relates to one of the areas described under “Admin Guide”, please contact your Nexus administrator directly.

2. Nexus Support

Please email nexus_support@quantinuum.com.

If you’re experiencing issues, please include as much detail as possible. Error messages, steps you have followed, or screenshots are particularly helpful.

3. Nexus Status Page

If and when the service experiences degraded performance or outages, the Nexus status page will be updated. If you’re receiving error messages, it is a good place to check.

You are encouraged to visit and sign up for updates, because scheduled maintenance is announced on the status page.

Nexus Status Page

Please note temporary URL.